Resources from the Hospitality Industry

American Hotel and Lodging Association

American Hotel and Lodging Association (AHLA)

The American Hotel and Lodging Association's Educational Institute offers a variety of training resources for hoteliers, including the bi-lingual training video Enabling Independence: Service for Guests with Disabilities.

Asian American Hotel Owners Association (AAHOA)

The Asian American Hotel Owners Association offers a variety of information for hotel owners and operators.

California Hotel and Lodging Association

"We welcome service animals" logo with dog in harness

We Welcome Service Animals
This initiative offers several publications, as well as online staff training videos in both English and Spanish.

National Restaurant Association (NRA)

Americans with Disabilities Act Toolkit
The NRA offers this publication free of charge to its members, and at a nominal cost to non-members. The document includes information on facility access issues, including new construction, renovations, and barrier removal in existing facilities, as well as guidance on service animals and other operational issues.