Resources from the Hospitality Industry
The American Hotel and Lodging Association's Educational Institute offers a variety of training resources for hoteliers, including the bi-lingual training video Enabling Independence: Service for Guests with Disabilities , as well as the primer Creating an Accessible Web Presence for the Lodging Industry and the new checklist and guide based on the ADA 2010 regulations ADA Guide for Lodging Owners and Operators.
The Asian American Hotel Owners Association offers a variety of information for hotel owners and operators.
California Hotel and Lodging Association
We Welcome Service Animals
This initiative offers several publications, as well as online staff training videos in both English and Spanish.
National Restaurant Association (NRA)
Americans with Disabilities Act Toolkit
The NRA offer this publication free of charge to its members, and at a nominal cost to non-members. The PDF document includes information on facility access issues, incuding new construction, renovations, and barrier removal in existing facilities, as well as guidance on service animals and other operational issues.